Privacy Policy

vantage.tv® Privacy Policy

Thank you for visiting vantage.tv. This website and mobile application is owned and operated by vantage.tv Inc. The Privacy Policy describes what we do with information we collect from you, including both information that you give to us in order to use the services we provide and information that we collect when you visit and browse our website and/or download our mobile application.  PLEASE NOTE – YOU MUST BE OVER THE AGE OF 13 IN ORDER TO USE OUR WEBSITE AND/OR MOBILE APPLICATION.  IF YOU ARE UNDER 18 YEARS OF AGE YOU MUST HAVE YOUR PARENT OR GUARDIAN’S EXPRESS PERMISSION TO PURCHASE AN EXPERIENCE THROUGH THE WEBSITE. 

The purpose of vantage.tv is to give you the opportunity to experience concerts and other live events as if you were there in person using cutting edge virtual reality technology and/or 360° video (“Experiences”).  To do this, vantage has relationships with record labels, publishing companies, artists, performers, concert promoters and other intellectual property owners to market and offer the Experiences to you.  Because the Experiences are presented in virtual reality (“VR”) and sometimes in 360° video, you may need to use special equipment like head mounted displays (“HMD”s) to view them, in addition to a computer, tablet, or a mobile device.  vantage may make the HMDs available to you for purchase at an additional fee in to the cost of the Experience.  To accomplish this, we collect two types of information – personal and non-personal. Non-personal information is, like it sounds, information which does not identify you personally. This includes, but is not limited to, information like an IP address, or a unique device identifier, which also tells us your very general location, a referral URL (which tells us where you came from to access vantage.tv and helps us understand how you found our service), and information about what you browse on our website and mobile application (again with no way to identify you specifically until you have actually signed up with the service). We use this non-personal information for a variety of business reasons, including to help us learn more about our site and our visitors generally, and to monitor the performance of the site. 

Some of the non-personal information is collected through the use of cookies on the website. Cookies are small data files containing information about the user that are stored on the user’s hard drive. You can delete these cookies at any time through your internet controls on your computer. Some cookies are used to make login to our site easier (such as by remembering usernames and passwords). Cookies can also help us to understand what pages on our site you access and how long you stay. You can disable cookies through the internet options section on your computer or mobile device or tablet. If you disable cookies and/or delete session cookies, your use of our site may be affected and some of the features of the site may not function properly. 

Personal information is that information that can identify you personally. This includes information such as your name, your address, your real-time location, and your e-mail address.  We share this information in a limited way. vantage.tv may share your personal information with its licensors – the record labels and publishers, artists and managers, and concert promoters involved in the Experience you license.  vantage.tv uses Shopify and Paypal to process payment transactions.  Those vendors collect and store your payment information.  Please review their privacy policies to understand how they collect, store and share your data.  Your payment data is never shared with vantage.tv.

Neither vantage.tv nor the Licensors has access to that information. vantage.tv processes your transactions through either Shopify (https://www.shopify.com/legal/privacy),  or Paypal and therefore you are providing your credit card and/or banking information directly to Shopify and/or Paypal and are subject to their rules, terms and privacy policy. By purchasing an Experience through vantage.tv, you are agreeing that you may be contacted by vantage.tv and the Licensors, and that both vantage.tv and the Licensors will store some of your personal information. If you have questions about the privacy practices of the Licensors, you must review their privacy policies individually. You have the ability to update your personal information either through the website or by sending us an e-mail to support@vantage.tv.

vantage.tv does not and will not sell, provide or trade your personal information with any third parties other than as detailed above and to ensure the safety and security of both other visitors of the website and the third-party intellectual property accessible through the website, to enforce the terms and conditions on the use of our website, to comply with legal and/or regulatory processes and based on our good faith believe that disclosure is necessary to abide by the law. 

In the event that the ownership of vantage (or any portion of our assets) changes as a result of a merger, acquisition, or in the event of a bankruptcy, personal and nonpersonal information about you may be transferred to or shared with the acquiring party.

We will take reasonable steps to safeguard your personal information, but can give you no promises that our security measures will be perfect.  

 

 

Effective as of January 1, 2017